Thank you for purchasing our services.

We value your trust and assure you of the best services at all times. As our customer, when you are buying our services, you agree to our terms and conditions as below:

• You are authorising f-GIR to register, file and other compliance related work in the portal. For this purpose , you have agreed to provide these portals’ credentials to f-GIR Team. For registration (where applicable), you have authorized f-GIR to get yourself registered in these portals.
• Under normal business circumstances, f-GIR will ensure to get the delivery of all services within the stipulated time period communicated through our portal or as communicated by us through email/ any other means
• f-GIR provides professional Expert Assisted services remotely to individuals and businesses and neither encourages nor permits any in-person visits by its experts to the customer’s location for any of the services delivered.
• f-GIR publishes the prices for all services delivered through its marketplace platform. However, at any point of time, f-GIR reserves the right to change the price of these services.
• In case of a change in fee in post purchase of a plan, the customer is liable to pay the difference in fee in addition to the plan amount.(wherever applicable)
• f-GIR reserves the right to offer special discounts on its services to customers from time to time. Such offers can be availed through unique discount codes shared with customers.
• Cancellation & Refund Policy: A Customer after purchase of a plan can cancel the order. However such cancellation option is allowed to a customer only till the order is not assigned to an expert. Once it is assigned to an expert, the customer cannot cancel the order. Therefore, login to the portal and check in your order details for the latest status of your order.
• At all times, f-GIR expects to maintain a cordial business relationship with its customers. However, if the customer comes across as being extremely unreasonable or rude with f-GIR staff or its experts, f-GIR reserves the right to cancel the order and terminate the agreement with the customer. In the event of cancellation, the customer will forfeit any payment made to f-GIR .
• If a plan is purchased by the customer but is not reachable on any mode of communication for the days (on or before the admission date) from the date of admission, f-GIR reserves the right to cancel the admission. In the event of cancellation, the customer will forfeit any payment made to f-GIR situations where the customer purchases a plan in advance; f-GIR team shall contact the customer for order fulfillment within a reasonable time-frame before the plan expires or the deadline approaches. Customer will cooperate with f-GIR to help us deliver the services in a timely manner.
• In situations where the service needs to be delivered before a deadline, f-GIR will clarify the estimated time required to fulfill the service to the customer. Customer is expected to cooperate with f-GIR to enable us to deliver the services in a timely manner. In case of any delay in order fulfillment, f-GIR shall not bear the cost of any interest or penalty that may be imposed on customers by other parties.
• f-GIR is governed by the laws of the country. f-GIR will carry out its business in good faith with complete transparency.
• f-GIR reserves the right to refuse any order that it cannot deem to fulfill within the legal and regulatory framework of the country.
• Any Dispute raised shall be under the jurisdiction of Bhubaneswar, Odisha courts exclusively.